FAQ

Another thing that sets us apart from other Canadian dating sites is our commitment to excellent customer service. Occasionally we may have to cancel or postpone an event. If an event is cancelled or postponed due to an uneven or inadequate number of registrants, we will offer you the choice to transfer to the new event date, to keep a credit towards a future event on file, or to get a refund.  In the cases where we have listed an event with specific details such as date, venue and age range and one or more of those items must be changed due to circumstances beyond our control (ie: weather, venue, issues etc.) the clients will be notified of the change as soon as possible and the event may be postponed. If the event is postponed and a cancellation of the event ultimately occurs by Single in the City due to a decrease in attendance, a credit (not refund) will be issued. In the event that a client cannot attend a new postponed date a “Credit” will be issued (Credits are for the dollar value of a purchased ticket that can be used at a future date). A “Credit” or refund may be issued (at SITC’s discretion)for changes in age range or city, if requested. However, if an event venue is changed but remains in the same city, no refunds or credits will be given, as the event will continue to run in the same city and same age range listed.  In the case of double speed dating events (ie: two events with different age groups held on the same date at the same venue) cancellations are not accepted based on attendance with a friend. ie. You register with a friend who is in the opposite age group and one of the age groups has to be cancelled for any reason, a refund/credit will not be applied if the event (group) you registered for is still running.

Cancellations must be made 5 business days prior to the day of the speed dating event in order to receive a refund or credit. There are NO cancellations on speed dating events that are booked using your free “no picks” event code. If cancelled within 5 business days prior to the event date free “no picks” events may be transferrable to anotherspeed dating event within 4 weeks of the cancelled event and must be selected at time of cancellation.

The “sign up with a friend deal” is randomly posted on individual events. It is offered to registrants that sign up with one or more friends and will feature a discount per person.  Some events have a reduced cost for men only or women only.

The dress code at most of our events is upscale casual.   We recommend you put some effort into your appearance and dress to impress. No hats or runners allowed.

Matches will be posted to your account 24-48hrs following the event. You will also receive email notification telling you that your matches have been posted, another feature that sets us apart from other Canadian dating sites.

Speed dating events generally last about 2.5 – 3.5 hours.

Each event is different and will run with a minimum of 10 dates to a maximum of 25 dates depending on the event.

Mutual matches will be provided with your first name, last initial and email address. If you are a FULL member your matches will also get a link to your online dating profile. The email address used for exchange will be the one that was provided via your membership account.  To change this email you can log into MY ACCOUNT and change it, this must be done prior to 12 hours following the event.  EVENT ONLY  members also have the option of providing their matches with a photo and/or phone number. You can activate your photo or phone number preferences in MY ACCOUNT.

We won’t generally run a speed dating event with highly skewed numbers, although sometimes people don’t show up to the event and that’s beyond our control.  In fact, it’s very common to be off by 1-3 men or women at an event and this won’t affect the outcome at all, they can be just as fun and successful!

Registration and payment is required before the event to ensure that our numbers are fairly equal. We accept Visa or Mastercard.  Register by phone or online through our secure online registration system. If you haven’t registered, you can take your chances and show up at an event. If someone doesn’t show up, you may be able to take their spot.

We want your experience to be fun, comfortable and safe; therefore, we ask that you please refrain from the following:

• Asking for contact information including phone #, address, last name, etc.
• Asking for another date
• Sexually explicit questions or threatening innuendos
• We also SUGGEST you avoid the following topics:  exes, your dating history, politics, religion, and negative experiences.

Please bring your printed registration receipt with you.  All registered guests will be on a guest list at the door.

Your ticket cost includes the opportunity to meet all the eligible single men and women that evening and delicious munchies at half time.

During speed dating in Toronto, or anywhere else for that matter, ask questions that will allow you to get to know someone in a very short period of time.  What is important to you?  Some typical questions are:

1. What are some of your hobbies?
2. What city do you live in?
3. What do you do on weekends?
4. What are the things you value?
5. What are you passionate about?
6. Musical interests
7. Favorite shows… and the list goes on and on.
8. What sort of work do you do?

Tell a joke if that’s what you normally do!  Conversation tends to be very casual and may be totally different with each new person you meet. You may not be interested in someone romantically, but in order to have the most possible fun at an event, we ask that you approach each conversation with an open mind. You can learn some interesting things from people you meet during speed dating events or through online dating sites and who knows, you may meet a future friend or business contact.   Check out some of our Speed dating Tips.

Please try to arrive on time and get ready for and evening of speed dating in Toronto or elsewhere! There will be a 15-30 minute sign-in period. The sign-in period gives you the opportunity to unwind, grab a drink, and mix and mingle.

• Start time – You’ll be seated across from one of the many people that you will be meeting. Every 3-6 minutes (depending on the amount of dates) a bell will sound, take a few seconds to indicate yes or no on your match card and move to the next person. This continues until half-time.
• Half-time (approximately 15 minutes) – Munchies are served, grab a drink and this could is a great opportunity to talk further with someone you may be interested in.
• Second half starts – After you’ve met with everyone at the event, you’ll hand in your match card and you’re more than welcome to stay and mingle.

Matches will be posted on your profile 24- 48hrs after the event (a match occurs when both parties check off “yes” for each other). Matches include a person’s first name and email address. ALL SPEED DATING EVENT participants  need to become an event or full member in order to receive their matches.