Matchmaking – Terms & Conditions

SINGLE IN THE CITY’S MATCHMAKING CLUB – TERMS & CONDITIONS

There are no refunds for the initial interview once payment has been made.
The Verified Club Membership does not guarantee a certain amount of matches.

Permitted Registrants
AGE – You must be at least twenty-one years old to register for Single in the City’s Matchmaking Club.

MARITAL STATUS – By registering for our Services, you represent and warrant that you are not married.

CRIMINAL CONVICTIONS – By registering for our Services, you represent and warrant that you have never been convicted of a felony or indictable offence and that you are not required to register as a sex offender with any governmental body.

In consideration of the mutual covenants, representations, warranties and agreements contained herein, and intending to be legally bound hereby, the parties hereby agree as follows:

1. AGREEMENT TERMS:

1.1 Terms:

  1. THE COMPANY will provide individualized one on one Matchmaking Services through our detailed screening process. Screening consists of a thorough meeting and interview with potential suitors to achieve the best possible match for THE CLIENT.
  2. Custom matchmaking searches will be tailored to THE CLIENT’s specific requirements.
  3. THE COMPANY will put in the time required to find the best match.
  4. THE COMPANY is focused on quality as opposed to frequency.
  5. Once THE COMPANY has selected and screened a suitable match, our matchmaking services will set up the date.

1.2 THE COMPANY will provide date coaching to ensure that THE CLIENT is date and relationship ready. This service is provided at an extra cost and will be billed on an hourly basis.

2. PAYMENT TERMS:

2.1 THE CLIENT agrees to pay THE COMPANY a one hundred and fifty dollars ($150) consultation fee. The fee with be paid upfront before the consultation and is non-refundable.

2.2 THE CLIENT agrees to pay THE COMPANY a fifty dollars ($50) Match fee each time THE CLIENT agrees to a date. The fee with be paid upfront before the date. This fee is non-refundable, once THE CLIENT has agreed to a date they cannot revoke their confirmation.

2.3 Payments must be made through Singleinthecity.ca

2.4 The minimum agreement term for this contract is one (1) year.

3. DISCLOSURE OF INFORMATION:

3.1 THE CLIENT promise that he/she is at least 21 years of age, single; either never married, divorced, widowed or/separated (divorce pending and not currently living with a spouse). Should THE COMPANY discover that THE CLIENT is married or still residing with spouse, then THE CLIENT status will be terminated immediately and no refunds will be given.

3.2 THE CLIENT is responsible for providing THE COMPANY with any changes in personal status, such as address, telephone number(s), and marital status (including living with someone or dating someone exclusively). Any changes must be submitted within 5 business days in writing or by e-mail.

3.3 THE COMPANY expressly reserves the right to deny, revoke, or withhold Client status benefits to anyone who attempts, in THE COMPANY’s opinion to abuse, exploit, or use our services and resources for any improper, immoral or illegal purpose.

4. ACCURACY OF INFORMATION:

4.1 THE COMPANY makes no representations or warranties, either expressed or implied, as to the accuracy or authenticity of the information furnished by its Clients. THE CLIENT acknowledges and agrees that the information regarding other Clients that may be provided to him/her will be to the best knowledge and ability of THE COMPANY 100% true and free of falsities.

5. CONFIDENTIALITY:

5.1 The COMPANY will not disclose your personal information at any time unless THE CLIENT is notified in writing of the request and THE CLIENT agrees.

6. CHANGES IN PRACTICE:

6.1 THE CLIENT agree that THE COMPANY may, from time to time, in its sole and absolute discretion, without notice to Clients, change or modify its procedures in the best interest of performing service.

7. CANCELLATIONS AND REFUNDS

7.1 It is understood and agreed that THE COMPANY does not grant, and THE CLIENT shall not request, refunds, cancellations or rescissions of any kind.

8. TRANSFER OF RESPONSIBILITY

8.1 This Client Agreement may not be assigned or transferred to another CLEINT other than the party for which it was intended.

9. TERMINATION

9.1 THE CLIENT understand that THE COMPANY can immediately terminate this Agreement or your Client status without refund if you make any false representations or misrepresentations about the information you provide to THE COMPANY, including the illegal or excessive use of alcohol or other controlled substances, marital status, cohabiting arrangements, or criminal record.

9.2 If THE COMPANY deems THE CLIENT to be aggressive or harass our employees or other clients in person, online or otherwise THE CLIENT will be removed from THE COMPANY’S services and no refunds will be given.

9.3 If THE CLIENT does not respond to 2 emails from THE COMPANY regarding potential matches or profile and follow up questions THE CLIENT will be removed from THE COMPANY’S services and no refunds will be given. THE CLIENT must put emails ending with @singleinthecity.ca on their safe sender list to prevent emails going into their spam folder.

10. CONSENT FOR INFORMATION DISCLOSURE

10.1 THE CLIENT authorizes THE COMPANY to use the information you supplied to it to perform its services for you, including allowing it to provide all relevant information about you to other Clients.

11. DISPUTES:

11.1 THE CLIENT is solely responsible for the interactions between yourself and any matches made. THE COMPANY will not act as a monitor or mediator to monitor disputes between you and other parties using this service should they arise.

12. PRIVACY AND COMMUNICATIONS:

12.1 THE COMPANY will engage in various methods of communications with THE CLIENT to receive updates, service information and other correspondence including but not limited to face to face meetings, email and telephone calls.

13. BEHAVIOUR AND CONDUCT:

13.1 THE COMPANY reserves the right to investigate and terminate your membership if you have misused the Service, or behaved in a way which could be regarded as inappropriate or whose conduct is unlawful or illegal. The following is a partial list and not limited to the type of actions that THE CLIENT may not engage in with respect to the Service:

  1. You will not impersonate any person or entity.
  2. You will not “stalk” or otherwise harass any person.
  3. You will not express or imply that any statements you make are endorsed by THE COMPANY.
  4. You will not engage in criminal bodily harm or physical damages to the matched individual.

13.2 THE CLIENT agrees to comply with Company guidelines for proper conduct when working with our staff and affiliated contractors.

13.3 Your Client status with THE COMPANY is for your personal use and you agree that you will not use the services received for any business or commercial activities.

14. LIABILITY

14.1 THE COMPANY’s maximum liability to THE CLIENT for any cause of action (whether by contract, tort, or otherwise) shall be limited to the return of the amounts paid to THE COMPANY.

14.2 You agree to assure and hold THE COMPANY harmless from any and all damages, claims, causes of action, suits, demands and liabilities, including attorneys’ fees, that arise from, relate to, or result from

  1. any inaccuracies or non disclosures or information by CLIENT or any other Client; or
  2. from any service provided by THE COMPANY and/or
  3. any action by you or any other Client, whether during the term of this Agreement or after the termination of this Agreement.

14.3 Under no circumstances will THE COMPANY be liable for any incidental,
consequential, or indirect damages, including physical injury and emotional distress arising out of:

  1. The use or inability to use the Website or the services of THE COMPANY;
  2. Your interactions with other Clients (including any communications or meetings);
  3. THE COMPANY providing services to you (including introduction services, disclosing information about you to other Clients, and making available to you information about other Clients);
  4. Reliance on information, opinion, advice, or statements, or other content posted on the Website or transmitted to Clients.

14.4 In no event will THE COMPANY be liable to THE CLIENT or any third person for any indirect, consequential, exemplary, incidental, special or punitive damages, even if THE COMPANY has been advised of the possibility of such damages.

14.5 THE COMPANY assumes no responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorized access to, or alteration of, user or CLIENT communications.

In addition to the preceding paragraph and other provisions of this Agreement, any advice that may be given regarding dating and the matched individual is for informational and entertainment purposes only and is not intended to replace or substitute for any professional financial, medical, legal, or other advice. THE COMPANY makes no representations or warranties and expressly disclaims any and all liability concerning any treatment, action by, or effect on any person following the information offered or provided. If you have specific concerns or a situation arises in which you require professional or medical advice, you should consult with an appropriately trained and qualified specialist.

15. ARBITRATION AND GOVERNING LAW:

15.1 Arbitration Agreement: The exclusive means of resolving any dispute or claim arising out of or relating to this Agreement (including any alleged breach thereof), the Service, or otherwise shall be BINDING ARBITRATION administered by a party recommended by the Ontario Supreme Court Of Justice. There are no exceptions. You may not under any circumstances commence or maintain against THE COMPANY any class action, class arbitration, or other representative action or proceeding.

15.2 Notice of Rights: By using THE COMPANY Website or the Service in any manner, you agree to the above arbitration agreement. In doing so, YOU GIVE UP YOUR RIGHT TO GO TO COURT to assert or defend any claims between you and THE COMPANY. YOU ALSO GIVE UP YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION OR OTHER CLASS PROCEEDING. Your rights will be determined by a NEUTRAL ARBITRATOR, NOT A JUDGE OR JURY. You are entitled to a fair hearing before the arbitrator. The arbitrator can grant any relief that a court can, but you should note that arbitration proceedings are usually simpler and more streamlined than trials and other judicial proceedings. Decisions by the arbitrator are enforceable in court and may be overturned by a court only for very limited reasons.

15.3 THE CLIENT agrees to indemnify and hold THE COMPANY, its subsidiaries, affiliates, officers, agents, manager, members and other partners and employees, harmless from any loss, liability, claim, or demand, including reasonable attorney’s fees, made by any third party due to or arising out of your use of the Service in violation of this Agreement and/or arising from a breach of this Agreement and/or any breach of your representations and warranties set forth above.

15.4 This Client Agreement is the entire understanding between you, THE CLIENT and THE COMPANY. By entering in to this contract, you, THE CLIENT agree that you are not acting on or expecting implementation of any verbal conversations, promises or other notions not set forth herein

BY ACCEPTING THESE TERMS AND AGREEMENTS YOU AGREE TO THE FOLLOWING:

  • You are at least twenty-on (21) years of age.
  • You represent and warrant that you have the right, authority and capacity to enter into this Agreement and to abide by all of the terms and conditions of this Agreement.
  • You have never been convicted of a felony and that you are not required to register as a sex offender with any government entity.

THE COMPANY is a matchmaking service for single adults. By accepting these terms and conditions you agree to all of the terms contained herein and are bound by this terms of this Agreement and all of its contents.